Return & Refund Policy
Dear Valued Customers,
We strive to ensure that every product you purchase is 100%
genuine, accurate and reliable. We strictly follow the Bangladesh Government
rules and regulations for e-commerce businesses to ensure a fair shopping
experience.
Before placing your order, please read the product description and specifications carefully. Product images are for reference purposes only and may vary slightly. Please do not place an order only based on the product photo. If you find a manufacturing defect or the product is not working, you must report it within 24 hours with proper evidence (photos/videos/documents).
Important Conditions for Online Delivery Orders:
·
Please check the product in front of the
delivery person at the time of delivery.
·
Alternatively, you must record a full unboxing
video (without cuts or pauses).
·
Claims without an unboxing video will not be
accepted.
·
Please note that prepaid shipping charges are
non-refundable.
Returns, Refunds, Exchanges & Warranties Are Not
Applicable If:
·
The product is not in resalable condition.
·
The item is physically damaged, burned, or
tampered with.
·
The product was purchased under a Clearance Sale
or special offer.
·
More than 7 days have passed since the purchase.
·
A refund processing fee of BDT 100–200 will be
deducted.
·
The product’s seal, packaging, or warranty
sticker has been removed.
·
Approved refunds may take up to 10 working days
to process.
·
The return is requested due to “change of mind” “wrong
order” or “not compatible issue” (in this case 5–10% amount deduction will
apply).
·
For in-store purchases, you must check the
product in front of the salesperson; later claims will not be accepted.
Need Help?
For any assistance, issues or queries, please contact us
before submitting your order. Our support team will be happy to help you.
Thank you for shopping with us and for trusting CAMERA SOURCE